Senior Software Digital Twin Engineer · General Motors

Biswajit Saha

Senior Software Engineer with 9+ years architecting enterprise-scale platforms — from cloud-native web applications and AI agent systems to digital twin engineering. I turn complex, multi-team initiatives into self-service products that ship faster, scale to thousands of users, and hold 99.9% uptime.

9+
Years Experience
4
Enterprise Employers
10K+
Monthly Users Served
99.9%
Uptime Achieved
Executive Summary

Engineering at enterprise scale

Senior engineer turning complex, multi-team initiatives into self-service platforms that ship faster and scale reliably.

I'm a Senior Software Engineer with 9+ years building at the intersection of enterprise platforms, cloud-native systems, and AI. My career spans MERN-stack applications, large-scale e-commerce modernization, AI agent platforms at Dell, and now digital twin engineering at General Motors.

I hold a Master's in Computer Science from UT Austin and am an AWS Certified Developer. I specialize in turning ambiguous, multi-team problems into opinionated, secure, self-service platforms — from RAG pipelines and multi-agent systems to Kubernetes-based architectures with full observability.

Full-Stack Delivery

End-to-end ownership across Angular/React frontends, Python & Node.js services, and PostgreSQL/Neo4j data layers.

Cloud-Native Architecture

Kubernetes-based platforms with autoscaling, rolling deployments, and full Prometheus/Grafana observability.

Digital Twin Engineering

Building large-scale digital twin and simulation platforms that model enterprise systems in real time.

AI Platform Engineering

RAG pipelines, multi-agent orchestration, and self-service agent management deployed to production.

Enterprise Security

SSO, OAuth/OIDC, RBAC, and Active Directory integration across regulated enterprise environments.

Technical Leadership

Driving architecture decisions, mentoring engineers, and aligning cross-functional teams around outcomes.

0+
Years Experience
0
Enterprise Employers
0K+
Monthly Users Served
0%
Uptime Achieved
Career Timeline

Experience

A decade building at scale — from enterprise e-commerce to AI platforms and digital twin engineering.

Senior Software Digital Twin Engineer

Current
General MotorsAustin, TXJun 2026 – Present

Enterprise Digital Twin Platform

Current

Engineering digital twin systems that model large-scale enterprise and vehicle platforms in real time — bridging physical systems with cloud-native simulation and analytics.

  • Building digital twin engineering capabilities for enterprise-scale simulation and monitoring
  • Architecting cloud-native services and data pipelines for high-volume telemetry
  • Designing large-scale distributed systems for real-time state synchronization
  • Partnering across hardware, platform, and data teams to deliver unified enterprise platforms
Recently joined — impact metrics forthcoming
Digital TwinCloud-NativeKubernetesReal-Time SystemsEnterprise PlatformsDistributed Systems

Senior Software Engineer

Dell TechnologiesAustin, TXJul 2021 – Jun 5, 2026

Digital Human Management Console

Flagship

Architected a full-stack platform that automates the creation, deployment, and lifecycle management of AI-powered digital agents — replacing a manual, multi-team setup with a self-service experience that deploys agents in under one minute.

  • Built a guided self-service management console in Angular with validation, RBAC, and opinionated defaults
  • Implemented enterprise SSO with OAuth/OIDC and Active Directory integration for secure access
  • Designed backend control-plane services for agent lifecycle, authentication, authorization, and rate limiting
  • Engineered asynchronous knowledge ingestion — parsing, semantic chunking, embedding, and retrieval-ready storage
  • Implemented RAG pipelines ensuring responses are grounded in permission-filtered contextual data
  • Built analytics dashboards for conversation history, usage, and system health
  • Deployed on Kubernetes with horizontal autoscaling, load balancing, and rolling deployments
  • Instrumented observability with Prometheus and Grafana for latency, error rates, and health
Agent provisioning: ~1 week → under 1 minute40% faster page load performance99.9% platform uptime post-deployment10,000+ concurrent interactions/month+70% internal adoption within 3 months60% faster complex query responses
AngularReactTypeScriptPython FastAPIPostgreSQLKubernetesOAuth/OIDCRBACRAGPrometheusGrafana

Software Engineering Intern

Internship
Dell TechnologiesAustin, TXJan 2021 – May 2021

GRAND Stack Application

Built applications using the GRAND stack for dynamic graph-data exploration.

  • Designed and developed applications using GraphQL, React, Apollo, and Neo4j
  • Optimized GraphQL queries, improving performance and responsiveness
  • Collaborated within Agile teams using GitLab and JIRA workflows
GraphQLReactApolloNeo4jMaterial-UI

Software Engineer

Lowe'sCharlotte, NCJul 2017 – Dec 2018

E-Commerce Platform Modernization

Modernized Lowes.com by migrating legacy monolithic systems to a modern microservices architecture.

  • Led migration of FerrisWheel & Iron Squirrel from WCS/JSP to Spring Boot, Node.js, Docker, and Kubernetes
  • Designed CI/CD pipelines with Kubernetes and GitLab, cutting release cycles from 2 weeks to 3 days
  • Integrated Redis caching, improving response times by 30%
  • Migrated customer-facing experiences to React + Node.js, boosting page load speeds by 35%
40% reduction in deployment times30% faster response times with Redis35% faster page loads
ReactNode.jsSpring BootDockerKubernetesRedisGitLab CI/CD

Software Engineer

Wipro TechnologiesBangalore, IndiaNov 2015 – Jun 2017

Enterprise Applications

Developed enterprise MERN-stack applications supporting large concurrent user bases.

  • Built QUIZART, a MERN-stack quiz platform handling 10K+ concurrent users via microservices
  • Delivered Invest-VISA, an HR portal that cut manual workflows by 50%
  • Containerized applications with Docker, reducing environment setup time by 60%
10K+ concurrent users50% fewer manual workflows60% faster environment setup
ReactNode.jsMongoDBExpress.jsSpring BootDocker
Featured Work

Selected Projects

Enterprise platforms framed by the problem they solved, the architecture behind them, and the measurable impact they delivered.

Dell Technologies

Digital Human Management Console

Problem

Provisioning AI digital agents was a manual, multi-team process that took roughly a week and didn't scale with demand.

Solution

A self-service Angular console with guided configuration, RBAC, and enterprise SSO that lets teams deploy production-ready agents in under a minute.

Architecture

Angular front end → FastAPI control plane → RAG + multi-agent orchestration → PostgreSQL & vector storage, all running on Kubernetes with Prometheus/Grafana observability.

1 wk → 1 min
Provisioning Time
99.9%
Platform Uptime
10K+
Monthly Interactions
+70%
Adoption Growth
AngularTypeScriptPython FastAPIPostgreSQLKubernetesOAuth/OIDCRAGPrometheus
Dell Technologies

Enterprise Analytics Platform (GARD)

Problem

Repair and service data was siloed and slow to query, making it hard for business teams to surface actionable insight.

Solution

A graph-based analytics platform on Neo4j with GraphQL APIs and React/Next.js dashboards that delivers fast, relationship-aware insights.

Architecture

Neo4j graph database → GraphQL API layer → React/Next.js dashboards, containerized with Docker and orchestrated on Kubernetes for resilience.

Graph-optimized
Query Model
Fully automated
Deployment
ReactNext.jsNeo4jGraphQLDockerKubernetesTypeScript
Lowe's

Lowe's E-Commerce Modernization

Problem

Lowes.com ran on a legacy monolith (WCS/JSP) with two-week release cycles that throttled delivery velocity.

Solution

Led migration to a microservices architecture on Spring Boot and Node.js with Redis caching and a modern React front end.

Architecture

Spring Boot & Node.js microservices → Redis caching → React front end, deployed via Docker/Kubernetes with GitLab CI/CD pipelines.

−40%
Deploy Time
−30%
Response Time
+35%
Page Speed
2 wks → 3 days
Release Cycle
ReactNode.jsSpring BootDockerKubernetesRedisCI/CD
Technical Stack

Skills Architecture

A full-stack toolkit organized by layer — from interface to infrastructure, security, and observability.

Frontend

AngularReact.jsNext.jsTypeScriptJavaScriptTailwind CSSMaterial UID3.js

Backend & APIs

Node.jsPythonFlaskFastAPIExpress.jsSpring BootRESTGraphQL

Databases

PostgreSQLMongoDBNeo4jRedisSQLVector DBs

Cloud & DevOps

KubernetesDockerAWSCI/CDGitLabLoad BalancingAutoscaling

Enterprise Systems

SSOOAuthOIDCRBACActive DirectoryIstio

AI & Observability

RAG PipelinesMulti-Agent OrchestrationLLM IntegrationPrometheusGrafanaELK Stack
Beyond the Code

Leadership & Impact

Senior engineering is as much about people, decisions, and direction as it is about code.

Technical Leadership

Set technical direction for platform initiatives — owning architecture from proof-of-concept through production rollout.

Cross-Functional Collaboration

Aligned product, design, data, and infrastructure teams around shared outcomes and clear delivery milestones.

Mentoring

Coached engineers on system design, code quality, and cloud-native best practices, raising team delivery velocity.

Architecture Decisions

Drove high-leverage decisions on service boundaries, data modeling, and scalability under real production load.

Product Influence

Translated ambiguous business goals into opinionated, self-service platforms that measurably grew adoption.

Foundation

Education & Certifications

Academic grounding and professional credentials — including active, in-progress learning.

Education

UT

Master of Science (M.S.)

Computer Science

The University of Texas at Austin

2019 – 2021

BP

Bachelor of Technology (B.Tech.)

Computer Science & Engineering

Biju Patnaik University of Technology

2011 – 2015

Certifications

AWS Certified Developer – Associate

Amazon Web Services

2023

Certified Kubernetes Administrator (CKA)

In Progress

The Linux Foundation

2026

AWS Certified Cloud Practitioner

Amazon Web Services

2022

React – The Complete Guide (Next.js & Redux)

Udemy

2025

Resume

Experience at a Glance

Preview the full resume below, or download a copy to review offline.

Biswajit Saha

Senior Software Engineer

  • 9+ years across enterprise platforms, cloud-native systems, and digital twin engineering.
  • Cut AI agent provisioning from ~1 week to under 1 minute on a self-service Angular console.
  • Delivered platforms holding 99.9% uptime and serving 10,000+ monthly interactions.
  • Deep expertise in Angular, React, Python, Kubernetes, and enterprise security (SSO/OAuth/RBAC).
  • M.S. in Computer Science, UT Austin · AWS Certified Developer.
Contact

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Open to senior engineering roles, architecture conversations, and collaboration.

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